About This Policy
Last Light Workshop Studio Inc. (“we,” “us,” “our,” or the “Studio”) values the protection of your personal information.
This Privacy Policy explains what personal information may be collected when you use our website, why we collect it, how we use it, who may receive or access it, and the rights available to you.
This Policy applies in particular to information submitted through our contact form or sent directly to us by email.
Personal Information We Collect
When you use our contact form, we may collect:
- your first name;
- your last name;
- your email address;
- the subject of your inquiry;
- the content of the message you choose to send us.
Please do not include sensitive personal information or information that is unnecessary to your inquiry.
How We Collect Information
Personal information may be collected when you:
- complete the Contact form on our website;
- contact us directly by email;
- voluntarily provide information during communications with the Studio.
We do not intentionally collect more personal information than is necessary to handle your inquiry.
Why We Use This Information
Information submitted through the Contact form is used only when necessary to:
- receive and review your inquiry;
- understand the nature of your message;
- route your inquiry to the appropriate Studio member;
- communicate with you and respond to your inquiry;
- follow up on communications;
- protect our website and form against spam, bots, abuse and malicious activity;
- comply with applicable legal obligations when necessary.
We do not use information received through the Contact form to create advertising profiles or to send you newsletters.
Who May Access the Information
Access to contact inquiries is limited to authorized members of Last Light Workshop Studio Inc. who need the information to review, route, handle or respond to the request.
Currently, all three Studio members may access received messages when necessary in connection with their responsibilities.
We do not make information submitted to us in private messages publicly available.
Service Providers
We may use technology service providers to operate and protect our website and manage our communications.
Google Workspace
Contact inquiries sent by email or through our Contact form are currently received and stored using the Google Workspace services used by Last Light Workshop Studio Inc.
Cloudflare
We use or may use Cloudflare services for the hosting, operation, security and protection of our website.
Cloudflare Turnstile
Our Contact form may use Cloudflare Turnstile to detect bots, prevent spam and protect the form against malicious use.
These providers may process certain information only as necessary to provide their services and in accordance with their applicable obligations and policies.
Technical Information
When you visit our website or use certain security features, some technical information may be processed automatically.
Depending on the technical services being used, this information may include:
- IP address;
- browser or device information;
- User-Agent information;
- the date and time of a request;
- other technical information required for website security.
This information is used to operate the website, maintain its security, detect abuse and prevent automated or malicious submissions.
We do not use this information for advertising profiling.
Cookies and Analytics
At launch, Last Light Workshop Studio Inc. does not use Google Analytics and does not use advertising tracking on website visitors.
We do not use cookies for targeted advertising.
Services required for website operation or security, including Cloudflare and its security mechanisms, may use technologies or cookies that are strictly necessary for these purposes.
If we later introduce analytics tools, advertising technologies or other non-essential cookies, we will update this Privacy Policy and implement appropriate measures before using them.
Retention and Deletion
Routine contact inquiries are retained for up to 12 months following our last interaction with the person concerned and are then deleted when they are no longer required.
Certain information may be retained for a longer period when necessary, including in connection with:
- an ongoing business relationship;
- a contract;
- a legal obligation;
- a dispute or legal proceeding;
- the protection of the rights of the Studio or another person.
When personal information is no longer required, we take reasonable steps to delete it in accordance with our applicable obligations.
Sale, Rental and Advertising
Last Light Workshop Studio Inc. does not sell or rent your personal information.
We do not disclose your personal information to third parties for advertising or marketing purposes.
Certain information may nevertheless be disclosed to service providers when necessary for website operation, security or communications, or when required or permitted by law.
Information Security
We use reasonable administrative and technological safeguards designed to protect the personal information we hold against unauthorized access, use, disclosure, loss or modification.
Access to messages received by the Studio is restricted to authorized members who need the information as part of their responsibilities.
However, no method of electronic transmission or storage can guarantee absolute security.
Processing Outside Québec
Some technology providers used by the Studio may process or store information using infrastructure located outside Québec or Canada.
Where required by applicable law, Last Light Workshop Studio Inc. takes the required steps before entrusting personal information to a provider outside Québec or allowing it to be processed in another jurisdiction.
Third-Party Links
Our website may contain links to third-party platforms and services, including gaming, community and social media platforms.
These links direct you to websites that are not operated by Last Light Workshop Studio Inc.
Once you leave our website, the privacy practices and policies of the relevant third-party service apply.
We encourage you to review those privacy policies before providing personal information to those services.
Privacy of Minors
Our website may be visited by people of all ages.
We do not knowingly seek to collect personal information directly from children under the age of 14 without the required authorization.
If you are under 14 years old, please ask a parent or legal guardian to contact us on your behalf before submitting personal information through our website.
If we become aware that personal information has been collected from a child under 14 without the required authorization, we will take reasonable appropriate steps regarding that information.
Your Privacy Rights
Depending on the circumstances and applicable law, you may request:
- confirmation of whether we hold personal information about you;
- access to personal information we hold about you;
- correction of inaccurate or incomplete information;
- withdrawal of consent for certain uses or disclosures where applicable;
- access to applicable information in a technological format where the legal requirements are met;
- deletion of certain information where applicable;
- additional information about our privacy practices.
You may also submit a question or complaint concerning the protection of your personal information.
To make a request, contact:
We may request information reasonably necessary to verify your identity before processing a request.
Privacy Officer
Questions, access or correction requests, and privacy complaints may be directed to our Privacy Officer:
Privacy Officer
Last Light Workshop Studio Inc.
Changes to This Privacy Policy
We may update this Privacy Policy so that it continues to reflect our practices, services and applicable obligations.
When this Policy is changed, the “Last updated” date shown at the beginning of the Policy will be revised.
Where appropriate based on the nature of a change, we may also use other reasonable methods to inform affected individuals.